Recently when I was working with one of the customers who is using CRM 2013 complained that they were getting the Welcome Screen even thought they have selected “Don’t ask me again” check box.
Here is the solution for it
- Logon to CRM App Server and run “Regedit.exe” as an administrator.
- Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRMAdd and right click to new 32 Bit DWord.
- Name the new Dword: DisableNavTour
- Set the Data Value to 1
- Reset your IIS.
Hope this helps