The entity cannot be closed because it is not in the correct state in CRM

Hi All,
 
Today when I was working with Quote Activate, Won and Lost got the below error in CRM.
 
“The entity cannot be closed because it is not in the correct state”

 
This message doesn’t tell us what exactly does it mean by correct state. After sometime, I came to know that only Activated Quote can be closed as Won or Lost
 
I was closing a quote from a workflow as below like
 
Changed the steps to check and activate the quote if the status is Draft.
 

 

 
Hope this helps.
 

Happy CRM’ing
Gopinath 

One thought on “The entity cannot be closed because it is not in the correct state in CRM

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s