Import Users to CRM

There are multiple ways to create new users in Dynamics CRM or Dynamics 365. We can use OOB import users as well.
Here are some of the key points which has to be followed via the Import Tool

1) For On Premise, User Name must have Domain name. Format – domain\user or format. For Online, Primary Email is mandatory
2) First Name and Last Name are mandatory.
3) All the users will be disabled in CRM.
4) We cannot set Business Unit during the import. By default, all users will be assigned to the Root business unit. After the import, we can update the business unit using Change Business Unit.
5) Every user will be assigned to Sales Person role by default.

Hope this helps.

Happy CRM’ing


One thought on “Import Users to CRM

  1. klotylda March 25, 2018 / 2:31 pm

    It turned out to be very simple to carry out such transfer with some support from microsoft dynamics partner. It was done faster than I imagined it could and everything works perfectly good.Also, check out internet of things.


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