Dynamics 365 Customer Engagement Diagnostics Tool for Online – Check Latency

Hi Everyone,

Sometimes the performance of the system would be very bad and the customers might complain that was working fine last day. We all know that Performance is the big thing and have to consider multiple parameters. However, sometimes it is worth to check the Latency of the system from multiple places and multiple networks to understand.

Here are the steps for the same.

1) Login to the system which you would like to check.
2) Copy the URL till .com and append with /tools/diagnostics/diag.aspx and hit the browser.
https://abc.crm.dynamics.com/tools/diagnostics/diag.aspx
3) Below Page would open up and click on Run to start the diagnostics.

Hope this helps.


Happy 365’ing

Gopinath

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