2020 Release Wave 1 Features

Hi Everyone,

It seems we have good features released for preview with 2020 release wave 1 plan.

Personally, I was waiting for the below. For more information, check this.

1) Configurable Case resolution page.
2) Improved email content designer
3) Rich text notes

Will explore more soon and keep posted. 

For now, comment below what are your favorite things from this release.


Happy CRM’ing

Gopinath

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