Timeline Control Features in Dynamics 365 CE – 2020 Wave 2 Release

Hi Everyone,

Today I was going through the new features of Dynamics 365 CE 2020 Wave 2 Release and it seems we have good improvements on Timeline Control.

Expand the timeline records by default.
Hide “What you’ve missed.”
Show email as Conversation or as individual messages.
Hide status.

Expand the timeline records by default – This would give visibility of full content by default. This can be done by default by changing the Timeline Configuration on the Form.

Hide “What you’ve missed” – Dynamics 365 will record the time you last accessed the record. A new summary (filter) allows you to see the recorded Activities/Posts/Notes since that date and time. The setting is disabled by default. When enabled, a notification is displayed as shown in the below screenshot.

Show email as Conversation or as individual messages – This is an option on the Timeline itself to show emails as full conversations or individual messages.

Show/Hide status – We can show/hide status of the Activities on Timeline Control and this setting is maintained at Entity level on Timeline.

Hope this helps.


Happy 365’ing
Gopinath.

Open the required App in much more easier and faster – Dynamics 365 CE 2020 Release Wave 2

Hi Everyone,

Today I was exploring the latest features on the Dynamics 365 CE 2020 Release Wave 2 and I have opened Sales Hub, after sometime I would like to open Customer Service Hub and to my surprise I was not able to find the Icon (check the below screenshot) that used to show the Apps in the system.

After some search, it was replaced with the Hyperlink on the App Names itself.

Hope this helps.


Happy 365’ing
Gopinath.